TERMS AND CONDITIONS
Welcome to Axcel AI Tutor, an AI-powered tutoring platform designed for students. By using our app and services, you agree to be bound by the following terms and conditions. Please read them carefully before signing up.
1. Acceptance of Terms
By creating an account or using the platform, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account and password and for any activities under your account. Parents or guardians are encouraged to assist students in account creation where necessary.

3. User Responsibilities
- You agree to use the app solely for educational purposes.
- You will not use the app for any illegal or unauthorized purpose.
- You are responsible for ensuring that your use of the app complies with all applicable local, state, national, or international laws and regulations.
- You agree not to upload or transmit any viruses or malicious code that could interfere with the functionality of the app.

4. Parental Guidance
If the user is a minor, parental guidance and involvement are recommended to monitor usage and ensure a safe and productive learning experience.

5. Service Availability
We aim to provide uninterrupted service; however, we cannot guarantee that the app will be available at all times. We reserve the right to modify, suspend, or discontinue the app at any time without notice.

6. Content and Intellectual Property
All content, including tutorials, assessments, materials, and AI-generated feedback, is the intellectual property of Axcel AI Tutor. You are not allowed to reproduce, distribute, or create derivative works from our content without our express written permission.

7. User-Generated Content
By submitting any content (e.g., assignments, projects, feedback), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, display, and distribute such content within the scope of the services provided by the app.

Privacy Policy
8. Data Privacy
We take your privacy seriously. By using Axcel AI Tutor, you consent to the collection, storage, and use of your data in accordance with Malaysian law, including the Personal Data Protection Act 2010 (PDPA). The data collected includes, but is not limited to:
- Personal information provided during registration (e.g., name, contact details).
- Usage data such as learning progress, interaction history, and preferences.

Data Use
- We use the data to improve user experience, personalize content, and track learning progress. - Your data may be shared with third-party service providers who assist in the functioning of the platform, but only as necessary and in compliance with Malaysian law.

Data Security
We implement industry-standard security measures to protect your data. However, no system can be completely secure, and we cannot guarantee the absolute security of your data. User Rights

- You have the right to access, correct, or delete your data at any time by contacting our support team.
- You can withdraw your consent for data processing, but this may limit your ability to use certain features of the app.

9. AI Disclaimer
Axcel AI Tutor uses artificial intelligence to provide learning guidance, feedback, and assessments. While the AI is designed to provide accurate and helpful information, it is not perfect and may occasionally make mistakes or provide incorrect answers or recommendations.

The AI-generated responses should not be considered a substitute for professional teaching or educational guidance. We encourage users to critically evaluate the AI's feedback and verify information through other sources when necessary. We are not liable for any inaccuracies or errors in the AI's responses and any decisions or actions taken based on the information provided by the AI.

10. Limitation of Liability
We are not responsible for any damages, loss of data, or financial losses that may arise from using our app. The use of the app is at your own risk.

11. Termination
We reserve the right to terminate or suspend your account if we believe that you have violated any of these Terms and Conditions. You may also terminate your account at any time by discontinuing your use of the app.

12. Modifications to Terms
We may revise these Terms and Conditions from time to time. You will be notified of any significant changes, and your continued use of the app constitutes your acceptance of such changes.

13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010, without regard to its conflict of law principles.

By signing up and using the app, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@axcel.edu.my